Whether you are a long time customer coming in for routine maintenance of your accessible vehicle or a first time customer in need of adaptive equipment, we will get your wheelchair van back on the road as quickly and safely as possible.
Here at Ride-Away, we believe in getting you back on the road as quickly and safely as possible, which is why we offer handicap van service at each of our 15 East Coast modified vehicle dealerships. Our highly trained and certified Service Technicians are dedicated to providing you with the highest quality service in the mobility vehicle modification industry.
All of our locations* are QAP (Quality Assurance Program) certified through the National Mobility Equipment Dealers Association (NMEDA), resulting in Ride-Away being held to the highest standards in the industry.
*Please Note: As of 1/26/2015 our Parkville, Maryland Ride-Away location is currently pending final QAP review by NMEDA.
Our on-call Service Technicians are available at every Ride-Away location to make emergency repairs on your handicap vehicle 24 hours a day, 365 days a year, to ensure that you are never stranded. Just call 1-888-RIDE-AWAY and you will be connected with a Ride-Away location. A service fee may apply.
All Ride-Away Service Technicians are certified in the mobility equipment that is sold, installed, and serviced. Additionally, all of Ride-Away's locations are QAP certified through the National Mobility Equipment Dealers Association (NMEDA), resulting in Ride-Away being held to the highest standards in the adaptive vehicle industry.
Ride-Away is the only dealer to offer a 4 year/48,000 mile warranty on most new lowered floor wheelchair van conversions. We also offer a 3-year/36,000-mile warranty on all other Braun personal mobility products. At Ride-Away, we want to protect our customers and make sure that we offer the best options for them.
Ride-Away has implemented a multi-faceted operational maintenance schedule to assist you in maintaining optimum driving performance while also assessing critical component deterioration before it occurs.
Our Service Technicians will provide you with a detailed maintenance form containing a written description of all work performed on your wheelchair accessible vehicle and a list of any items that may require future attention. Also, we will inform you of any upcoming maintenance and service you may need done to your handicap van conversion in order to make sure your adaptive vehicle is in top condition.
Ride-Away is very appreciative of all the sacrifices our men and women of our armed forces have made throughout history, which is why we have established the VetsMobileOps Program. This program provides free operational maintenance on adaptive equipment for any disabled veteran. Customers are immediately eligible if they have received automotive adaptive equipment funded by the Veteran's Administration. Any disabled veteran can bring in his/her wheelchair van or handicap vehicle every six months for a free accessibility and maintenance check. Read more information about how Ride-Away works with veterans.